Why Didn't I Earn a Commission?
If you shared an Offer or Nest but didn't receive a Commission, there are a few possible reasons.
In most cases, it simply means the redemption process hasn't been completed yet or the Offer is no longer eligible for Commissions.
How Do Commissions Work?
You earn a Commission when someone:
Opens your shared Offer or Nest link
Registers or logs into Hummingbirds
Saves the Offer
Purchases the product
Uploads a receipt
Successfully redeems the Offer
A Commission is only earned after the redemption is completed and approved.
At launch, Commissions are $1 per redemption by a unique user.
The Person Hasn't Completed Their Redemption Yet
This is the most common reason.
Someone may have clicked your link, saved the Offer, or even purchased the product, but you won't earn a Commission until their redemption has been successfully completed.
If their receipt is still pending review, your Commission may not appear until that review is complete.
The Offer Is No Longer Active
Commissions can only be earned while an Offer is active.
If an Offer expires or runs out of available redemptions, new redemptions through that Offer can no longer earn Commissions.
This is true even if someone previously clicked your link.
The Recipient Didn't Complete Registration
To redeem an Offer, users must have a Hummingbirds account.
If someone clicks your shared link but never completes registration, they won't be able to redeem the Offer and no Commission will be earned.
The Recipient Didn't Redeem the Offer
Clicking a link alone does not earn a Commission.
The recipient must complete the full redemption process before a Commission is awarded.
The Receipt Was Not Approved
Commissions are only earned on successful Offer redemptions.
If the recipient's receipt is denied, no Commission will be generated for that redemption.
How Will I Know When I Earn a Commission?
When someone successfully redeems an Offer through your shared Offer or Nest link, you'll receive a notification and the Commission will be added to your Offers Wallet.
Where Can I See My Commissions?
Commissions appear in your Offers Wallet alongside cash back earned from your own Offer redemptions.
Your Wallet combines:
Cash back from your Offer redemptions
Commissions earned through shared Offer links
Commissions earned through shared Nest links
When Will I Receive My Commission?
Commissions are credited when a redemption through your shared Offer or Nest link is successfully completed.
If the recipient’s receipt is pending review, your Commission will not be credited until the redemption is approved.
Once the redemption is approved, the Commission will be added to your Offers Wallet.
Tips for Earning More Commissions
Share Offers you're genuinely excited about
Create themed Nests that are easy to share
Share links with friends and family
Add links to your social media profiles
Share products with communities that may be interested
The more successful redemptions that happen through your shared links, the more Commissions you can earn.
