How to get an Enhanced Profile in the platform

Switch to a Creator account and link your Facebook page to get an Enhanced Profile Badge in our platform.

• Enhanced Visibility: Brands can see your content in real time, which can increase your chances of selection.

• Data for Brands: Brands receive up-to-date engagement metrics, which may help you get more campaign opportunities.

• Multiple Account Management: With an Enhanced Profile, you can add additional social media accounts as collaborators, allowing you to manage and post content from multiple accounts within the Hummingbirds platform.

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1. Open Instagram and go to your profile

2. Select the Edit profile button

3. Click Switch to a Professional Account

4. Select Digital Creator and select Creator

5. Ensure your account is set to public

6. Regularly check your account settings to confirm it remains public

Note: This change is private and does not visibly change anything on your account unless you enable professional features. However, it's crucial for meeting eligibility requirements for brand campaigns.

If you have a private account and wish to participate in brand campaigns, you'll need to switch it to public. To do this, go to your profile, tap the menu icon, select 'Settings', then 'Privacy', and toggle off the 'Private Account' option. If privacy is a concern, consider creating a separate public account specifically for brand collaborations.

Watch the video above at 0:57 to see this step.

1. Open Instagram and go to your profile

2. Select the Edit profile button

3. Under Profile information, click-on connect or create and then Continue

4. Choose a Page from your existing Pages that you'd like to connect OR select Create a New Facebook Page. This is just for Hummingbirds; it won't be publicized to your network.

   Note: The Facebook page will not be publicized. Ensure it's a personal Facebook Page, not a profile or a professional account. You can verify this by checking that there's no "Digital Creator" or similar designation on the About page of your Facebook profile.

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1. Log in to the Hummingbirds platform

2. In the navigation bar, go to My Profile > Social Networks

3. Click on the Instagram Connect Your Account button > Allow

4. Enter the number of Instagram followers > Save

5. Click on Facebook Finish Connecting

6. Enter the number of Facebook followers > Save

After completing these steps, you should see an Enhanced Profile badge next to your Instagram account on your Hummingbirds profile. If you encounter any issues, try accessing the platform from a desktop computer, as some users find this easier for setup.

Note: If your Instagram and Facebook accounts are already connected, please disconnect and then reconnect. After connecting with an Enhanced Profile, you should see a badge next to your Instagram account on your Hummingbirds profile.

To qualify for the Enhanced Profile badge, ensure that:

1. You have connected a personal Facebook Page (not profile) to your Instagram account.

2. Your Instagram account is set up as a Creator account.

3. The connected Facebook page is not a professional account.

If you meet all these criteria but still don't see the badge, try disconnecting and reconnecting your accounts.

DO YOU HAVE A PROFESSIONAL FACEBOOK ACCOUNT?

If your connected Facebook page is set up as a Professional account, it won't allow the switch to an Enhanced Profile. Follow these steps to check and adjust if needed.

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1. Open Facebook and go to your profile

2. Tap on the 3-dots under your profile photo, on the the right side of your profile

3. Click on Turn off professional mode > Continue

4. Click on Settings & Privacy > Settings

5. Scroll to Business Integrations on the left side of the page

6. Navigate to Hummingbirds and click on Remove > Remove

7. Log in to the Hummingbirds platform

8. In the navigation bar, go to My Profile > Social Networks

9. Follow the above Step 3 instructions to remove and reconnect your accounts

No, unless you choose to display your category.

Only campaign-related posts linked to Hummingbirds. Personal content is not accessed.

Switching from a personal to a Creator account does not visibly change anything about your account if you do not want it to. In fact, no one will know that you switched your account type unless you display your category. Learn more about creator accounts.

Hummingbirds with Creator accounts that are also linked to Facebook will receive a badge in the platform showing that they have Enhanced Profiles. Because the posts and data are easier to access, some brands are more likely to select hummingbirds with this Enhanced Badge.

Switching to a Creator or Business account gives us access to data in real time directly in our platform so we can provide accurate results to the brands we work with. It will also keep the data up to date as your posts receive more reactions, comments, views, etc. over time.

If you've followed all the steps to set up an Enhanced Profile but still don't see the badge, try these troubleshooting steps:

1. Verify that your Instagram account is set up as a Creator account

2. Ensure you've connected a personal Facebook Page (not profile) to your Instagram account

3. Check that your connected Facebook page is not a professional account

4. If all of the above are correct, try disconnecting and reconnecting your accounts in the Hummingbirds platform

For persistent issues, refer to the instructional videos provided or contact Hummingbirds support for assistance.