I'm selected for a campaign! Now what?

When you're selected for a campaign, you'll receive an automated email (or text if you opt in!) to "confirm" your spot within the platform. You'll have 48 hours to respond to either confirm or decline your spot. We encourage you to respond ASAP so we can keep moving the campaign along.

It's crucial to monitor your messages closely during this time. If you miss the initial deadline, check for any follow-up messages that might offer a second chance to confirm. Remember, prompt action is key to securing your place or allowing the opportunity to be offered to someone else if you can't participate.

After your spot is confirmed, we'll make arrangements to send you the perk (when applicable) or get you any other information you need to have a great time experiencing the brand! Please note that perks or promotional items are typically mailed out within a few weeks of selection. If you haven't received your items after two weeks, check your mailbox regularly and ensure your mailing address is up to date in your account settings.

In some cases, such as for Visa card perks, you may receive them much quicker - typically within 1-3 business days. If you're expecting a Visa card for a campaign, it may even arrive the same afternoon you confirmed your spot.

Once confirmed, it's important to complete all required tasks by the given deadlines. If you're unable to fulfill the campaign requirements after confirming, contact the campaign organizers immediately. You may need to return any received compensation (such as gift cards) by following the instructions provided.

If you're concerned about potential shipping delays affecting your ability to participate in a campaign, check the campaign details for expected shipping and delivery dates. If there's a conflict, contact the campaign organizers immediately to explain your situation. They may be able to offer alternatives or adjust deadlines.

To prevent Hummingbirds emails from going to your promotions folder, check your email settings to ensure Hummingbirds emails (mail@hummingbirds.com and help@hummingbirds.com) are being delivered to your inbox. This will help you stay on top of important campaign notifications and deadlines. If you're expecting a promotional gift certificate or reward and can't find it, check your spam or junk folder and consider adding the sender's domain to your safe senders list.