How to Use Digital Gift Cards

When using prepaid cards or digital gift cards for Hummingbirds purchases, we recommend adding them to your digital wallet (Apple Wallet or Google Pay). This allows you to use prepaid Visa, Mastercard, and virtual cards without the need for manual entry.

Ensure your digital wallet is properly set up on your device by following the instructions for your specific phone type:

• iPhone : https://support.apple.com/en-us/HT204506

• Android : https://support.google.com/wallet/answer/12060043?hl=en

• Samsung : https://www.samsung.com/us/apps/samsung-wallet/

To add your digital gift card to your wallet:

1. Open the gift card email or notification

2. Look for an "Add to Wallet" button or similar option

3. Tap this to automatically add the card to your digital wallet

4. If there's no direct option, manually add the card by opening your wallet app, selecting "Add Card" or "Add Pass", and entering the gift card details

For Tremendous gift cards, here's a link on how to add the card to your Apple or Google Pay wallet.

Here's a link to learn how to add your Whistle gift card to your digital wallet.

If issues persist after adding the gift card to your digital wallet:

• Try removing the card and re-adding it

• Clear your wallet app's cache or consider reinstalling it

• Ensure your device's software is up to date

• Check that the gift card is compatible with digital wallets and not expired

• Ensure the store accepts tap-to-pay or the specific payment method associated with your card

• Contact the Hummingbirds support team at help@hummingbirds.com for assistance

If you encounter issues using a digital gift card in-store, you may need to make your purchase online instead. For cards that cannot be added to digital wallets, consider using the card's website or app for online purchases, or use the physical card for in-store transactions if one was provided.