How do I get my perk?

Edited

Receiving Gift Cards and Perks

Details for receiving your gift card or perk will be listed in the Campaign description under Instructions once you confirm your spot for a campaign. You'll also receive an email with instructions on how to receive your perk after you confirm your spot in a campaign. Gift cards and perks for Hummingbirds campaigns may be delivered in the following ways:

  • Gift cards are typically sent via email by the end of the day on the campaign start date. If you cannot locate the gift card in your inbox, please check your spam or junk folder. Also, ensure you're checking the email address associated with your Hummingbird profile. The email will come from our rewards provider, Whistle Rewards (noreply@wewhistle.com). If you still can't find it, you can reach out to help@hummingbirds.com and we will help you find it or resend it!

  • For in-person events or services, you may need to coordinate directly with the brand. For example, some campaigns might require you to schedule your visit or appointment by contacting the brand directly. Be sure to follow the specific instructions provided in the campaign details.

  • In some cases, you may need to redeem a promotional code on the brand's website to receive your free product or service. Follow the instructions carefully, as there may be specific steps for applying the code during checkout.

If you’d like to purchase the product before receiving the gift card, you’re welcome to do so—you can then use the gift card toward your next purchase as a form of reimbursement.

In some cases, a brand will send gift cards through their own system. If that’s the case, it’ll be noted in your confirmation email—often with a specific email address to keep an eye out for.

Am I required to disclose that this campaign includes a gift?

Yes, every campaign on our platform has a required #partnership hashtag in order to disclose that you received a gift in exchange for a social media post (an FTC requirement).

Discount Code Issues

  • Please make sure to use the discount code provided for a campaign during the campaign dates. Make sure to double-check that you are using the specific codes mentioned in the campaign details without any extra characters or spaces before or after.

  • If the issue persists, reach out to the Hummingbirds team at help@hummingbirds.com for further assistance.

Appointments

Some campaigns require you to make an appointment directly with the brand (such as massage or spa appointments). In those cases, please make sure to follow the campaign instructions carefully and within the allotted time frame.

If you run into any issues scheduling your appointment, reach out to the Hummingbirds team at help@hummingbirds.com for further assistance.

On-Site Perks

Some campaign perks, like tickets to a show, may be provided directly by the brand staff when you visit their location.

Always check your campaign instructions for specific details about how and when you'll receive your perks during your visit.