How to check campaign completion status & rates

Edited

Checking Campaign Completion Status

To check if you have successfully completed a campaign on Hummingbirds, look for the following indicators:

  • The 2/2 and checkmark icon on your campaign, which signifies you have completed all the requirements for a campaign (typically Instagram stories and an in-feed post [carousel or reel]) and uploaded them to the platform.

To properly complete a campaign:

  1. Create your required posts on the specified social media platform (e.g., Instagram post and story).

  2. Include all required tags and hashtags in your post caption.

  3. Log into your Hummingbirds account and navigate to the campaign dashboard.

  4. Upload your content to the correct campaign, including both post and story links.

  5. Submit your story link within 24 hours of posting while it's still active.

  6. Verify that your submission meets all campaign requirements.

Accessing Campaign History

Your completed campaign will appear in your Campaign History section of the Hummingbirds platform (located under "My Profile") after the campaign due date.

If you are unsure whether you have completed a campaign correctly or have any further questions, you can reach out to the Hummingbirds support team for assistance.


What are Campaign Completion Rates?

Completion Rates are a tracker for how many campaigns you confirm your participation in and fully complete. This will be visible to you and to brands who are selecting birds for their campaigns.

Why do we have completion rates?

The majority of our hummingbirds are not only reliable and communicative but also truly outstanding advocates for all things local! Since anyone can sign up to be a hummingbird, we've implemented a system to help brands easily identify those who have proven reliability and a track record of successfully completing campaigns in the past.

If you've ever rented a unit on Airbnb or used Upwork to find contractors, they use a similar rating system to help customers make purchase decisions.

What if I completed a Campaign but it shows I didn't?

Completion rates started in February 2024. Any campaigns completed January 2024 and earlier will not count towards your completion rate, but brands will still be able to see the content from your past campaigns!

If you missed any requirement for completing the campaign after the deadline passes, it will automatically display as incomplete. This includes uploading Instagram stories, so make sure you upload your story link (or select your story for Enhanced Profiles) within 24 hours of posting.

For campaigns not marked as complete, you have up to 30 days from the campaign due date to request a review by selecting 'Request Review' in your Campaign History. Please include a detailed description of your reason for not completing the campaign. If you've emailed us or been in communication with our team about the campaign, we'll likely approve your request.

If anything doesn't seem right in your account, please let us know so we can get it resolved!

What do Brands see?

When brands are reviewing hummingbirds who expressed interest in their campaign, they can hover over profile pictures to view completion rates. They're more likely to select birds with high completion rates, so these birds will get more opportunities!