How to Connect Instagram to the Hummingbirds Platform

If you have personal private or public account, you'll want to follow steps #1-14.

If you already have professional account (creator or business), you'll want to follow steps #1-4 and then #12-14.

1. Login to your Hummingbirds account.

2. Hit "Connect Your Account" via the banner at the top of your dashboard or visit the "My Profile" tab and hit "Social Networks".

3. Click the 'x' next to each platform to disconnect

4. Hit the connect button. You'll be redirected to Instagram where you'll either be automatically logged in or you'll need to input your login credentials.

5. You may see a page like this:

Hit "Not Now" or "Save Info" and you'll be directed to the next step.

6. If you do not have a Professional account already, you'll be instructed to change to a professional account. This is the only way Meta allows you to participate in Hummingbird campaigns. Your account will become a public account if it is not already.

7. Hit "Change" and you'll see an option to either change to a "Creator" or "Business" account. You can select either. Most hummingbirds select "Creator". Here's a note from Instagram on the difference if you're curious.

8. Instagram will likely share information about what a creator account is. Go ahead and hit next.

9. Next, you'll select a category for your creator account. You can select any category you'd like, but the majority of our hummingbirds select "digital creator".

10. You can leave the box "show category on profile" unchecked if you do not want the category to appear on your bio like this:

With Box Checked:

Without Box Checked:

11. Hit "Done" and you may see a box appear letting you know your account is changing from a private account to a professional account. If you already have a public account, you likely won't see this box.

12. Then you've completed the switch and you'll want to hit "Done" so that you are re-directed to the final step. Do not log out before you finish the next step!

13. Once you are finished switching to a professional account, you'll need to approve the Hummingbirds platform to review your most recent posts. This is necessary to be able to participate in campaigns. Again, by allowing access to the Hummingbirds platform, you are only providing us with the ability to check your most recent posts and see the post analytics. We never access any private information or DMs. Hit allow.

14. After allowing, you'll be re-directed back to the Hummingbirds platform.

You have now completed the process of connecting your Instagram account to the Hummingbirds platform and are eligible to express interest in campaigns.

If you'd like to update to an Enhanced Profile, you can continue on with additional steps.

An Enhanced Profile allows us to pull your campaign posts into our dashboard and get real time metrics to share with the brands! Also, you'll receive a badge that's visible to brands, which may increase your chances of being selected for campaigns.

There are 3 things that are needed to get an Enhanced Profile badge:

1. A personal Facebook Page (not profile) connected to your Professional Instagram account. To confirm you've got this, head to your Instagram profile and click Edit profile on mobile only. You'll see it in the Instagram Profile section. If not, read the instructions below (Connect a Facebook Page to your Instagram Account).

2. You'll need to be a Creator account on Instagram

3. The connected Facebook profile cannot be a professional account: On Facebook, most Facebook Professional accounts you can tell from their About page as it says "Digital Creator" or something similar. If it does not say that, you should be good.

1. Connect your Instagram Professional account to your Facebook Page.

2. To connect your Instagram account to a Facebook Page: Go to your Instagram Profile on mobile.

3. Tap Edit Profile.

4. Under Public business information or Profile information, tap Connect or create next to Page.

5. Tap Continue.

6. Tap Login to Facebook.

7. Choose or Create a Page from your Pages that you'd like to connect to or select Create a new Facebook Page.

8. Tap Connect.

9. Tap Done once you've selected a Page or created a new Facebook Page.

Note: If you're having trouble linking your Instagram account to your Facebook account, ensure you're logged into the correct Facebook account on your device. If you encounter any errors, try logging out of both Facebook and Instagram, then logging back in and attempting the process again. Check that your Instagram app is up to date, as older versions may have compatibility issues. If problems persist, ensure your Facebook account has the necessary permissions to connect with Instagram.

1. Hit "Finish Connecting".

2. You'll be redirected to login to the Facebook platform.

3. Hit continue as yourself.

4. Then you'll select which account you want associated with your hummingbird account. There may be more than one account if you have permissions to edit multiple Facebook pages. Select the one you want to connect to the Hummingbirds platform.

5. From there, you'll select the page underneath that account that you want associated with your Hummingbird account.

6. Then you'll select which of the associated Instagram pages you want connected to your hummingbird account. If no instagram account is connected to the professional page you selected, nothing will appear here and you won't be able to connect the right account. You'll need to ensure you have an Instagram account and a Facebook page connected to one another.

7. Then you'll hit continue and complete and you'll be connected!

8. A badge will appear next to your hummingbird profile showing that you now have an Enhanced Profile.

Additional Tips for Connecting and Using Your Instagram Account:

• If you need to switch the Instagram account associated with your Hummingbirds profile, you can do so directly within the Hummingbirds app. Navigate to your profile settings and update your linked Instagram account information.

• After changing your linked Instagram account, you can begin posting content from your new account immediately. Remember to complete any ongoing campaigns or tasks using the newly linked account.

• For active campaigns, be sure to upload required content (such as Instagram grid posts and stories) from the new account within the specified timeframes to ensure they are marked as complete.

• If you're experiencing issues with uploading content to a campaign, try the following:

  1. Verify that your Instagram post includes all required hashtags specified in the campaign guidelines.

  2. Check that your Instagram post's privacy settings allow it to be visible to the platform.

  3. Wait a few minutes after posting on Instagram before trying to upload to the campaign, as there may be a slight delay in content syncing.

  4. If problems persist, try unlinking and relinking your Instagram account to refresh the connection.

By following these steps and tips, you should be able to successfully connect your Instagram account, create an Enhanced Profile, and participate in campaigns on the Hummingbirds platform. If you continue to experience issues, don't hesitate to reach out to the platform's support team for assistance.