How Long Does It Take for Hummingbird Support to Get Back to Me?

Our goal is to respond to all inquiries within 1 business day!

Hummingbirds HQ Help Desk Hours:

Monday – Friday
8:00 AM – 5:00 PM (Central Time)

If you contact us outside of these hours, we'll get back to you as soon as possible once we're back online.

We Are Closed On the Following Holidays:

New Year's Day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day

Thanks for your patience — we’re always here to help and appreciate you reaching out! 💛

We encourage you to use our Chatbot!

For quick help without the wait, try our AI chatbot—it’s great for instant answers and common campaign questions. Click HERE, head to the Help tab in the app, or use the link in your confirmation email.