How Can I Reach the Hummingbirds HQ Team?

We’re always here to help! Depending on your question, there are a few ways to get support — and we recommend starting with our Chatbot for the fastest response.

Our Hummingbirds Chatbot is available 24/7 and can instantly help with:

• Extensions on campaign deadlines (before the deadline)

• Trouble finding a product in-store

• New Bird questions (getting started, setting up your profile, etc.)

• Gift card delivery dates + how to use them

• General campaign and community questions

• Connection or upload troubleshooting

• And more!

The chatbot walks you through the same trusted instructions our team uses — so it’s often the quickest path to a fix or answer.