General FAQ
How Can I Reach the Hummingbirds HQ Team?
We’re always here to help! Depending on your question, there are a few ways to get support — and we recommend starting with our Chatbot for the fast...
How to Unsubscribe or Re-Subscribe to Campaign Emails
If you’d like to stop (or start!) receiving campaign emails from Hummingbirds, you can easily update your email preferences directly in the platform. ...
How to Find The Nest (and What You’ll Discover Inside)
Think of The Nest as our hub of pure discovery—brands our team at Hummingbirds is genuinely loving right now. Every week our team chat turns into a...
Can I Reach Out to a Brand on the Hummingbirds Platform Directly - Before, During, or After a Campaign?
We love the excitement that comes from working with a brand you really connect with! That said, we ask that Hummingbirds do not reach out to any bran...
What Are the Terms & Conditions for Hummingbirds?
When you use our platform, app, or site, you’re agreeing to our Terms & Conditions . These terms guide the relationship between you (the content crea...
Accidentally Hid a Campaign? Here’s How to Unhide It!
Good news — if you accidentally hide a campaign, you can now unhide it yourself directly in the app. No need to contact support! Open the Hummingbir...
Do You Have an Apple or Android App?
Not yet! Right now, we have our web application , which you can access from any browser. Just head to https://app.hummingbirds.com and log in with ...
How Does Hummingbirds Decide Which Brands to Work With?
We know your time and content are valuable — so we’re super intentional about the brands we partner with. Our top priority is making sure your experi...
Tell Me More About Hummingbirds!
Curious where we started, who creating Hummingbirds, and why? Check out our about page for more information!
Will Hummingbirds Ever Offer TikTok Campaigns?
We’re hoping to — and we’re actively working on it! 🎉 We’re currently running some beta tests with TikTok-only campaigns. Keep an eye out for futur...
How Can I See Campaigns in Different Cities?
Currently, you cannot view campaigns in cities other than the one you're registered in . Here’s why: Brands are very intentional about the areas the...
How Can I Grow My Following on Instagram?
Looking to grow your Instagram following? You’re not alone — and the good news is, consistent, strategic posting can make a big difference. Here’s wha...
Big News: A New & Improved Hummingbirds Platform Is HERE!
We’re launched a totally rebuilt version of the Hummingbirds platform — and we’re so excited to share it with you! 🎉 This new version has the same fe...
When Do New Campaigns Drop?
Most campaigns go live for you to express interest on Tuesdays throughout the day. New campaigns are announced via our Campaign Newsletter every Tues...
When Posting on Instagram, Should I Mark Hummingbirds Posts as Paid Partnerships?
Great question! Here’s what you need to know: Each campaign will include specific instructions for: Required hashtags Required brand tags Any specia...