Whistle is becoming PerformX®
Whistle, the service that pays out your Campaign Perks, is changing its name to PerformX® in mid-to-late October. The name and look are changing. How you get and use your Perks stays the same.
You don't need to do anything.
What you'll notice
A new name and website. Whistle's website is moving to performx.ai. If you use app.wewhistle.com or have it bookmarked, it will take you to the new site automatically.
A new app name and icon. The Whistle app on iPhone and Android will update to the PerformX name and icon. It's the same app, so there's nothing new to download.
A new email address. Emails about your Perks, such as card setup and access links, will come from an @performx-support.com address instead of @wewhistle.com.
A new support address. For help with your card, contact whistleperformxhelp@one10marketing.com. This replaces help@wewhistle.com.
A new card design. The virtual card in your Wallet on the website and app will update to the PerformX design on its own.
What stays the same
Your card number. Your virtual card keeps the same number, so you can keep using it as you do now.
Your physical and mobile cards. They keep working. New cards won't be sent automatically. Only new cardholders, or anyone who asks for a replacement card, will get the PerformX design.
Everything you can do today. You'll have the same features and the same access.
Your Offers Wallet. Cash back and Commissions still go to your Offers Wallet on Hummingbirds. PerformX only handles Campaign Perks.
Common questions
Do I need a new card?
No. Your current card keeps working, and the number doesn't change.
Where did the Whistle app go?
It's the same app with a new name and icon. Look for PerformX on your phone.
I got an email from @performx-support.com. Is it from Whistle?
Yes. That's the new address for Perk notifications.
Who do I contact for help with my card?
Email PerformX support at whistleperformxhelp@one10marketing.com. For questions about Campaigns, Offers or your Offers Wallet, reach out to our team at help@hummingirds.com.
My Whistle link isn't working.
Go to performx.ai directly.
When exactly does this happen?
Mid-to-late October. Until then, you'll still see the Whistle name, and Whistle's website will show a banner about the change.
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Questions about your card? Email whistleperformxhelp@one10marketing.com. Anything else? Reach out to our team at help@hummingbirds.com.
